Left-digit effect

£19.99 feels meaningfully cheaper than £20 because the left-most digit dominates.

Where it applies

Two of the eight page areas.

How to use it

Four ways to put it to work.

  • Use just-below prices where the left digit drops, such as £19.99 rather than £20.00.
  • Apply them mainly on price-sensitive lines.
  • Expect a small lift, not a large one.
  • Treat the advice to use round prices for premium, gift and emotional purchases as unproven.
What the research found

Just-below prices tend to increase purchases, but the effect is small and varies widely.

A one-cent rise from a 99 ending cuts demand like a 20-cent rise.

A preregistered meta-analysis of 69 studies by Troll and colleagues found just-below prices tend to increase purchases, but effects were small, varied widely and shrank after correcting for publication bias. In US scanner data covering 3,500 products in 25 chains, Strulov-Shlain found a one-cent rise from a 99 ending cut demand like a rise of more than 20 cents. Two later preregistered experiments found just-below prices improved price image but did not reliably change purchase intention.

Key research

Four sources, each checked.

Last reviewed